Refund Policy

1. Overview

At ClicksTracker.io, operated by Zero Nova Holdings LLC ("Company," "we," "us," or "our"), this Refund Policy explains our policy regarding refunds for our click and conversion tracking service ("Service").

2. No Refund Policy

All fees paid for the Service are non-refundable. By subscribing to or purchasing the Service, you acknowledge and agree that:

• All payments are final and non-refundable
• No refunds will be issued for unused time remaining in your billing period
• No refunds will be issued for unused events from your plan's allowance
• No refunds will be issued for any reason, including service dissatisfaction or change of mind

3. Refunds Required by Law

Nothing in this policy limits a refund that applicable law requires. If you believe the law entitles you to one, contact our support team with your account email address and the reason.

4. When Refunds Are Not Available

Refunds will not be provided for:

• Service dissatisfaction or change of mind
• Unused time remaining in your billing period
• Unused events from your plan's allowance
• Service interruptions, downtime, or temporary unavailability
• Account termination due to Terms of Service violations
• Third-party integration issues
• Overage charges for events above your plan's allowance
• Technical issues on your end (browser, network, device)
• Loss of revenue, profit, or business opportunities
• Any indirect or consequential damages

5. Billing Errors

If you think you were charged in error, for example twice for the same period or after your cancellation took effect, contact our support team with:

• Your account email address
• The invoice number or the date and amount of the charge

We correct billing errors. This is not a refund of fees for the Service and does not change the rest of this policy.

6. Subscription Cancellation

You may cancel your subscription at any time from the Billing page in your dashboard (Manage billing opens the Stripe customer portal). Upon cancellation:

• Your subscription will not renew at the end of the current billing period
• You will retain access to the Service until the end of your current paid period
• No refund is issued for remaining time
• Your data may be deleted after your subscription ends

7. Plan Changes

Upgrades: When upgrading to a higher-tier plan, you will be charged a prorated amount for the remainder of your billing cycle.

Downgrades: When downgrading to a lower-tier plan, the change takes effect at the start of your next billing cycle. No refunds or credits are issued for the difference in price.

8. Payment Disputes

If you dispute a charge with your payment provider:

• We may suspend your account while the dispute is open
• We encourage you to contact us first to resolve any billing issues
• Fraudulent or unjustified disputes will result in permanent account termination
• We reserve the right to pursue all available legal remedies for fraudulent disputes

9. Limitation of Liability

Zero Nova Holdings LLC shall not be liable for any loss of profit, revenue, data, business opportunities, or any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

To the maximum extent permitted by applicable law, we will not pay any compensation or damages, and our maximum liability is zero dollars ($0.00).

10. Changes to This Policy

We reserve the right to modify this Refund Policy at any time without notice. Changes will be effective immediately upon posting to our website. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Refund Policy, please contact us:

Zero Nova Holdings LLC
30 N Gould St, STE R
Sheridan, WY 82801, USA
Email: support@clickstracker.io
Phone: +1 (941) 274-6129