Terms and Conditions
Last updated: September 26, 2026
1. Welcome
Welcome to ClicksTracker.io, operated by Zero Nova Holdings LLC ("Company," "we," "us," or "our"). These Terms and Conditions ("Agreement") govern your use of our click and conversion tracking service ("Service"). By accessing or using the Service, you agree to be bound by this Agreement. If you do not agree to these terms, please do not use the Service.
Please also review our Privacy Policy, which describes how we collect, use, and protect your personal information.
2. Privacy and Security
We take your privacy seriously. We implement industry-standard security measures to protect your data. Your tracking data is stored securely and is only accessible to you and authorized personnel as necessary to provide the Service.
We may send you service-related communications, including updates about the Service, security alerts, and administrative messages. These communications are essential to the Service and cannot be opted out of while maintaining an active account.
3. License Grant and Restrictions
Subject to your compliance with this Agreement, we grant you a non-exclusive, non-transferable, limited, revocable right to access and use the Service for your internal business purposes only.
You agree not to:
- Resell, sublicense, or transfer your access to the Service to any third party
- Reverse engineer, decompile, or disassemble any part of the Service
- Use the Service to track illegal or fraudulent activities
- Use the Service in breach of our Acceptable Use Policy, which forms part of this Agreement
- Attempt to gain unauthorized access to the Service or its systems
- Use automated means to access the Service beyond the provided API
- Interfere with or disrupt the Service or servers connected to the Service
4. Your Responsibilities
As a user of the Service, you are responsible for:
- Maintaining the security and confidentiality of your account credentials
- All activities that occur under your account
- Ensuring your use of the Service complies with all applicable laws and regulations
- Obtaining necessary consents for tracking activities in accordance with privacy laws
- Notifying us immediately of any unauthorized use of your account
You agree not to use the Service for any unlawful purpose or in any way that could harm, disable, or impair the Service.
5. Account Information and Data
You retain ownership of all data you submit to the Service ("Customer Data"). By using the Service, you grant us a limited license to use, process, and store your Customer Data solely to provide and improve the Service.
We may use aggregated, anonymized data derived from Customer Data for analytics, benchmarking, and service improvement purposes. Such aggregated data will not identify you or your specific campaigns.
Data protection. Where Customer Data includes personal data of visitors to your campaigns that is subject to the GDPR or similar data protection laws, you act as the data controller and we act as your data processor, processing that data only to provide the Service. Our Privacy Policy describes the processing and the retention schedule. On request we will enter into our Data Processing Agreement, which incorporates the European Commission's Standard Contractual Clauses and our sub-processor list, and once executed it forms part of this Agreement.
6. Intellectual Property Ownership
The Service, including all software, features, content, trademarks, and intellectual property rights therein, are and shall remain our exclusive property. Nothing in this Agreement grants you any right, title, or interest in the Service except for the limited license expressly stated herein.
Any feedback, suggestions, or improvements you provide regarding the Service may be used by us without any obligation to you.
7. Third Party Interactions
The Service may integrate with or contain links to third-party services, including traffic sources, affiliate networks, and analytics platforms. We are not responsible for the availability, accuracy, or content of these third-party services.
Your interactions with third-party services are governed by their respective terms and policies. We recommend reviewing those terms before using any third-party integrations.
Payment Processing: Payments are processed through secure third-party payment processors. All payment transactions are subject to the terms and conditions of the respective payment processor. We do not store your complete payment information on our servers.
8. Charges and Payment of Fees
The Service is offered under various subscription plans with different pricing tiers based on usage limits. Current pricing is available on our pricing page.
Events and overage: Each plan includes a number of billable events per month. An event is a click through one of your campaign links or a landing page impression recorded by our pixel. Repeated impressions of the same landing page from the same visitor within 30 seconds are normally counted as one event, and traffic we identify as bots is not billed. Events above your plan's allowance are charged at your plan's price per additional million events and billed in arrears with your next invoice (for example $30 per additional million events on the Starter plan). Tracking does not stop when you pass your allowance.
We notify you when you reach 80 percent and 100 percent of your monthly allowance.
Refunds: All fees paid for the Service are non-refundable, including for unused time in a billing period, unused events, plan downgrades and overage, except where applicable law requires a refund. Please see our Refund Policy for complete details.
9. Billing and Renewal
Subscriptions are billed in advance, monthly or yearly, and renew automatically at the end of each billing period until you cancel. Our payment processor, Stripe, charges the payment method on file at each renewal, together with any overage from the period that just ended. You can cancel at any time from the Billing page; the subscription then ends at the end of the period you have paid for.
An upgrade takes effect immediately and the price difference for the rest of the billing period is charged at once. A downgrade takes effect at the start of the next billing period, with no refund or credit for the difference.
We reserve the right to modify our pricing with 30 days' notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.
Prices are exclusive of taxes. Where we are required to collect VAT, sales tax or a similar tax, it is added to your invoice. You are responsible for any other taxes related to your use of the Service.
10. Non-Payment and Suspension
If a renewal payment fails, Stripe retries it and we notify you. If it is still unpaid after a grace period (currently 7 days from the first failure), we restrict access to the dashboard until it is paid; tracking, redirects and postbacks keep running during that time. If it remains unpaid after further notice, we may suspend the Service entirely, including redirects, or terminate your account.
Upon account suspension for non-payment, your data will be retained for a reasonable period to allow you to bring your account current. After this retention period, we may delete your data in accordance with our data retention policies.
11. Term
This Agreement begins when you create an account and continues until terminated. You may terminate your account at any time by providing notice through the Service.
We recommend exporting any data you wish to retain before terminating your account, as data may be deleted following termination.
12. Termination for Cause
Either party may terminate this Agreement immediately upon written notice if the other party materially breaches this Agreement and fails to cure such breach within 30 days of receiving notice.
We may immediately terminate or suspend your access if:
- You fail to pay fees when due
- Your use of the Service violates applicable laws
- Your use poses a security risk to the Service or other users
- You engage in fraudulent or abusive activities
13. Representations and Warranties
Each party represents and warrants that it has the legal authority to enter into this Agreement and perform its obligations hereunder.
14. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from: (a) your use of the Service; (b) your violation of this Agreement; (c) your violation of any third-party rights; or (d) your Customer Data.
15. Disclaimer of Warranties - SERVICE PROVIDED "AS IS"
THE SERVICE IS PROVIDED STRICTLY ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, OR COMPLETENESS.
WE MAKE NO WARRANTY THAT:
- The Service will meet your requirements or expectations
- The Service will be uninterrupted, timely, secure, or error-free
- The results obtained from using the Service will be accurate or reliable
- Any errors in the Service will be corrected
- The Service will be compatible with any other software or systems
YOU USE THE SERVICE ENTIRELY AT YOUR OWN RISK. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK.
16. Force Majeure
Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, government actions, or failures of third-party providers.
17. Internet Delays
The Service may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications. We are not responsible for any delays, delivery failures, or other damages resulting from such problems.
18. Limitation of Liability - NO COMPENSATION
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ZERO NOVA HOLDINGS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO:
- Direct, indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, business opportunities, or goodwill
- Cost of procurement of substitute services
- Service interruptions, downtime, or data loss
- Any damages arising from your use or inability to use the Service
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT PAY ANY COMPENSATION OR DAMAGES OF ANY KIND, AND OUR MAXIMUM AGGREGATE LIABILITY FOR ALL CLAIMS SHALL BE ZERO DOLLARS ($0.00). REFUNDS ARE GOVERNED SOLELY BY THE REFUND POLICY.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO LOSS ARISING FROM:
- Any reliance placed by you on the completeness, accuracy, or existence of any advertising or content
- Any changes we may make to the Service or any cessation of the Service
- The deletion, corruption, or failure to store any content maintained by the Service
- Your failure to provide accurate account information
- Your failure to keep your password or account details secure
THIS LIMITATION OF LIABILITY APPLIES REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
19. Modifications to Terms
We reserve the right to modify this Agreement at any time. We will notify you of material changes through the Service or via email. Your continued use of the Service after such changes constitutes acceptance of the modified terms.
If you do not agree to the modified terms, you may terminate your account as provided herein.
20. Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, where Zero Nova Holdings LLC is registered, without regard to conflict of law principles.
Any disputes arising from this Agreement shall be resolved through binding arbitration, except for claims seeking injunctive relief. You agree to waive any right to participate in class action lawsuits or class-wide arbitration.
21. General Provisions
This Agreement constitutes the entire agreement between you and us regarding the Service and supersedes all prior agreements and understandings.
If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.
You may not assign this Agreement without our prior written consent. We may assign this Agreement to an affiliate or in connection with a merger, acquisition, or sale of assets.
22. Complaints Policy
We are committed to providing excellent customer service and resolving any issues promptly. If you have a complaint about our Service:
- Contact our support team via email at support@clickstracker.io or phone at +1 (941) 274-6129
- We will acknowledge your complaint within 2 business days
- We aim to resolve all complaints within 10 business days
- If we cannot resolve your complaint within this timeframe, we will provide you with an update and estimated resolution time
If you are not satisfied with our response, you may escalate your complaint to the relevant consumer protection authority in your jurisdiction.
23. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Zero Nova Holdings LLC
30 N Gould St, STE R
Sheridan, WY 82801, USA
Email: support@clickstracker.io
Phone: +1 (941) 274-6129